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Privacy Policy  -  PBH Health LLC Effective Date: Jan 2021

PBH Health LLC (“PBH Health,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our patients and website users. This Privacy Policy explains how we collect, use, disclose, and protect personal information and protected health information (PHI) when you access our services, including through our website, telehealth platform, or related services.PBH Health complies with applicable U.S. federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and related regulations governing the protection of Protected Health Information.

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1. Information We Collect:

PBH Health may collect the following types of information when you use our services.

Personal InformationInformation that identifies you as an individual, including:

  • Name

  • Date of birth

  • Address

  • Email address

  • Telephone number

  • Payment information

  • Insurance information (if applicable)

Health Information (Protected Health Information – PHI)

Information related to your health or medical care, including:

  • Medical history

  • Symptoms and health assessments

  • Prescription information

  • Treatment plans

  • Provider notes and clinical documentation

Technical and Website Information

When you use our website, we may automatically collect:

  • IP address

  • Device typeBrowser type

  • Website usage information

  • Cookies and similar tracking technologies

 

2. How We Use Your Information

PBH Health uses information we collect to:

  • Provide medical care and telehealth services

  • Evaluate eligibility for treatment

  • Prescribe medications where appropriate

  • Communicate with you regarding your care

  • Process payments and billing

  • Improve our services and website functionality

  • Comply with legal and regulatory obligations

  • Protect the safety and security of patients and our systems

  • Protected Health Information is used and disclosed only as permitted under HIPAA and applicable state law.

 

3. How We Share Information

PBH Health does not sell personal or medical information.We may share information with the following parties when necessary:

Healthcare Providers

  • Licensed clinicians who provide medical services through PBH Health.

Pharmacies

  • To fulfill prescriptions issued by PBH Health clinicians.

Service Providers

  • Third-party vendors who help operate our services, such as:

    • Telehealth platform providers

    • Payment processors

    • Electronic health record systems

    • IT and security providers

These vendors are required to maintain appropriate confidentiality and security safeguards and, where applicable, enter into Business Associate Agreements (BAAs) under HIPAA.

Legal and Regulatory Authorities

We may disclose information when required by law, including:

  • Public health reporting

  • Compliance with court orders or subpoenas

  • Regulatory investigations

  • Law enforcement requests

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4. Data Security

PBH Health maintains administrative, technical, and physical safeguards designed to protect personal information and PHI from unauthorized access, use, or disclosure.Security measures may include:

  • Encryption of sensitive data

  • Secure telehealth platforms

  • Access controls and authentication

  • HIPAA-compliant electronic health records

  • Regular security monitoring

While we take reasonable precautions, no system can guarantee absolute security.

 

5. Your Privacy Rights

Patients have certain rights regarding their health information under HIPAA and applicable state laws.These rights may include:The right to access your medical recordsThe right to request corrections to your informationThe right to request restrictions on certain uses or disclosuresThe right to receive confidential communicationsThe right to receive a copy of our Notice of Privacy PracticesRequests may be submitted using the contact information below.

 

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience, analyze website usage, and maintain site functionality.Users may control cookie preferences through their browser settings.

 

7. Children’s Privacy

PBH Health services are intended for individuals 18 years of age or older unless otherwise permitted under applicable law and with appropriate consent.We do not knowingly collect personal information from children under 13 without appropriate parental consent.

 

8. Compliance with State Privacy Laws

PBH Health complies with applicable state privacy and consumer protection laws in jurisdictions where we provide services. Residents of certain states may have additional rights related to their personal information.

Your California Privacy Rights (CCPA / CPRA)

PBH Health LLC – California Privacy Rights NoticeResidents of California have certain rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).California residents have the right to:

  • Request access to personal information collected about them

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt-out of the sale or sharing of personal information

  • Limit the use of sensitive personal information

  • Not be discriminated against for exercising privacy rights

  • PBH Health LLC does not sell personal health information.

To exercise your rights, please submit a request by contacting:PBH Health LLC
Email: admin@pbhhealthllc.com
Website: https://www.pbhhealthllc.com

Requests will be verified before fulfillment as required by law.

Do Not Sell or Share My Personal Information

Under California law, residents may request that businesses not sell or share personal information.PBH Health LLC does not sell personal health information as defined under California law.If you would like to submit a request regarding your personal information, please contact:admin@pbhhealthllc.com

Virginia Consumer Privacy Rights (VCDPA)

Under the Virginia Consumer Data Protection Act, Virginia residents may exercise the following rights:

  • Confirm whether PBH Health processes personal data

  • Access personal data

  • Correct inaccuracies in personal data

  • Request deletion of personal data

  • Obtain a copy of personal data

  • Opt-out of processing for targeted advertising or data sales

To exercise these rights, contact:admin@pbhhealthllc.comPBH Health will respond to verified requests within 45 days as required by law.

Texas Privacy Notice (Texas Data Privacy and Security Act)

Residents of Texas have rights under the Texas Data Privacy and Security Act (TDPSA).These rights include:

  • Access to personal data

  • Correction of inaccurate personal data

  • Deletion of personal data

  • Obtaining a copy of personal data

  • Opt-out of targeted advertising or sale of personal data

Requests can be submitted to:admin@pbhhealthllc.comPBH Health LLC will respond in accordance with applicable Texas law.

Florida Privacy Rights (Florida Digital Bill of Rights)

Under the Florida Digital Bill of Rights, certain Florida residents may request:

  • Confirmation of whether personal data is processed

  • Access to personal data

  • Deletion of personal data

  • Correction of inaccurate data

  • Opt-out of targeted advertising or profiling

Requests may be submitted to:admin@pbhhealthllc.com

PBH Health LLC will respond in accordance with applicable Florida law.

 

9. Changes to This Privacy Policy

PBH Health may update this Privacy Policy periodically to reflect changes in legal requirements or our services.Updated policies will be posted on our website with the revised effective date.

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10. Contact Information

If you have questions about this Privacy Policy or your privacy rights, please contact:

PBH Health LLC


Dr Pamela Herbert, Medical Director

1111 Pennsylvania Ave SE, Ste 204 Washington DC, 20003

drherbert@pbhhealthllc.com   Phone:202-455-0638.  Fax: 202-449-1044

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